Terms and Conditions for AFSHAN TRADERS

🛒 Introduction

Welcome to AFSHAN TRADERS, your trusted partner in high-quality plastic table rolls. Before placing an order with us, it’s important to understand the terms and conditions that govern our relationship. These policies are designed to ensure transparency, trust, and seamless service for our valued customers.


📦 Ordering Information

Advance Payment Requirement

To begin processing any order, we require a 30% advance payment. This helps us procure raw materials, initiate production, and reserve your slot. Please note, this advance is a commitment and is non-refundable once the order is confirmed.

Order Preparation Timeline

We take pride in timely service. Once your advance is received, we start prepping your order within 3 to 4 business days. Our production process is streamlined, but lead time may vary slightly depending on your customization needs.

Nationwide Delivery Service

Whether you’re in Mumbai or Manipur, we’ve got you covered. AFSHAN TRADERS delivers all across India, ensuring that distance is never a barrier to quality.

Customization Options

We specialize in customized plastic table rolls, tailored to your preferences—be it color, size, branding, or packaging. Just provide your detailed specs at the time of order.


💳 Payment Terms

Accepted Payment Methods

We accept:

  • Bank transfers (IMPS/NEFT/RTGS)

  • Credit/Debit cards

  • UPI

  • Any other method agreed upon at time of order

Non-Refundable Advance Clause

The 30% advance payment confirms your order and is non-refundable. It ensures your order enters production, and resources are allocated accordingly.


📲 Customer Support

WhatsApp Support Availability

Need help? Our support team is active and responsive on WhatsApp. Shoot a message to +91 6353932889, and our team will assist you with anything from order tracking to customization queries.

Quick Resolution Guarantee

We aim to resolve all support queries within 24 working hours. Your satisfaction is our priority.


🚚 Delivery Terms

Estimated Delivery Window

We strive to deliver within the promised timeframe. However, actual delivery may vary depending on:

  • Your location

  • Weather conditions

  • Logistics availability

Delivery Charges Disclosure

We keep no secrets. Any applicable delivery charges will be clearly communicated at the time of order confirmation—no hidden fees.


🎨 Customization Policy

Clarity in Customization Requests

If you’re opting for a custom design, make sure your request includes:

  • Dimensions

  • Colors

  • Logo placement (if applicable)

  • Packaging preferences

The more details you provide, the better we serve you.

Additional Charges for Custom Designs

Unique designs may incur additional charges, but these will always be shared before starting production. No surprise fees—ever.


❌ Cancellation and Refunds

24-hour Cancellation Window

You may cancel your order within 24 hours of placing it. Beyond that window, we begin processing and cancellation will no longer be accepted.

Refund Processing Time

If canceled within the allowed window, refunds are processed within 7 to 10 business days via the same payment method.


⚠️ Liability Disclaimer

Events Beyond Our Control

AFSHAN TRADERS is not responsible for delays due to:

  • Natural calamities (floods, earthquakes)

  • Strikes

  • Transport disruptions

  • Pandemics or government-imposed restrictions

Delivery Damage or Loss

While we package goods securely, we’re not liable for damage or loss during delivery. Please inspect goods upon receipt and report any issues immediately.


📜 Governing Law

These terms are governed by Indian law. Any disputes shall be resolved under the jurisdiction of courts in India only.


📞 Contact for Enquiries

Have questions? Contact us:

📱 Phone/WhatsApp: +91 6353932889
🕒 Support Hours: 10:00 AM – 7:00 PM (Mon–Sat)


📖 Importance of Reading Terms

Let’s be honest—no one likes reading terms and conditions. But understanding these policies helps you make informed choices and avoid misunderstandings. Think of it as a road map to a smooth business journey.


🤝 Benefits of Partnering with AFSHAN TRADERS

  • Premium plastic quality

  • On-time delivery

  • 100% customization

  • Transparent pricing

  • Reliable customer support

We’re more than just a supplier—we’re a long-term business partner you can trust.


🧾 Final Thoughts

At AFSHAN TRADERS, our mission is to deliver value, quality, and satisfaction. Our terms and conditions are simple, fair, and designed to protect both you and us. Whether you’re a small business owner or a large distributor, we’re here to support your needs—professionally and transparently.


Conclusion

Choosing AFSHAN TRADERS means choosing reliability, customization, and a customer-first approach. By understanding our terms, you ensure smoother transactions and stronger partnerships. We look forward to working with you!


FAQs

Q1: Can I modify my order after placing it?
Yes, but only if the request is made within 24 hours of placing the order.

Q2: What happens if my delivery is delayed?
Delays caused by uncontrollable circumstances will be communicated. We try our best to deliver on time, always.

Q3: Is the 30% advance refundable if I cancel after 24 hours?
No, it is non-refundable once the 24-hour cancellation period has passed.

Q4: Do you provide GST invoices?
Yes, GST invoices are issued for every order upon request.

Q5: Can I place a bulk order with multiple customization options?
Absolutely! We specialize in bulk custom orders. Just share the details and we’ll take care of the rest.